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Rental Terms & Conditions
** Translation Note: This is a translation from Finnish, and Finnish terms primarily
apply .**
1. Formation of the Car Rental Agreement
The rental agreement is established regardless of the method of ordering the
car, always between the "Lessor" and the person signing the rental agreement
or the legal entity (hereinafter referred to as the "Lessee") that the person
signing the rental agreement represents in the rental transaction.
The Lessee must have a valid driving license, sufficient driving skills
considering the conditions, and at least one year of driving experience.
The creation of the rental agreement is conditional on the Lessee giving
permission for a credit information check.
2. Handover of the Car to the Lessee
The Lessor must hand over the car to the Lessee in a usable condition and in
accordance with the law, at the agreed time and place. The handover of the car
occurs without a separate agreement at 4:00 PM. Additionally, the Lessor must
provide sufficient guidance on the use of the car upon the Lessee's separate
request.
The car to be rented has been inspected by the Lessor or their partner before
being handed over to the Lessee. However, the Lessee is also obliged to
inspect the car upon receipt to verify any existing damages or deficiencies. Any
damages or deficiencies must be immediately reported to the Lessor and
recorded in the rental agreement.
3. Use of the Car During the Rental Period
The Lessee is obliged to take care of the car as well as a careful person would
take care of their own, and to exercise special care and caution while driving.
The Lessee commits to using the car only in a normal manner intended for it.
During the rental period, the Lessee must ensure normal maintenance of the
car's condition, such as tire pressure and the sufficient filling of oil and other
fluids. The car must be locked without fail even if it is left parked for a short
period.
The Lessee commits to driving the car themselves. They may hand over the car
to another person or for another person to drive only if a specific permission for
this has been noted in the rental agreement. The Lessee is obliged to inform
the person to whom they hand over the car about the content of this
agreement.
Using the car for illegal purposes, towing, competitions or their practice
sessions, driving lessons, and driving on ice is prohibited.
The car may not be taken outside the borders of Finland unless specifically
agreed upon with the Lessor. Smoking in the car is prohibited, as is
transporting pets without a specific agreement.
The Lessee is always fully responsible for any parking, parking violation, and
overload fees, as well as fines for speeding and other traffic violations or
breaches incurred during the rental period. By signing the rental agreement, the
Lessee authorizes the Lessor to provide their personal information to
authorities for the determination of the aforementioned penalties.
The fuel used in the car is indicated in the rental agreement and/or the car's
registration certificate. The Lessee pays for the fuel they use.
4. The Lessee's Responsibility for the Car and Its Equipment During the
Rental Period, Deductible
The Lessee is obliged to compensate the Lessor for any damages and losses
to the car or its equipment during the rental period, and to pay for the repair
time, up to a maximum of 30 days, at a compensation rate of 100€ per
beginning day. However, the Lessee's liability is limited to a basic deductible of
1200€. The basic deductible is charged separately for each incident. The
Lessee is obliged to compensate the Lessor in full without any deductible limit
if the damages were caused or resulted from any of the following: overloading,
smoking in the car, damages to the car's upholstery, driving with over- or
under-inflated tires, loss of keys, using the wrong fuel and other incorrect fluid
fills, snow damages when warned by signs, driving on poor roads or areas, or
any other careless or incorrect use of the car. The Lessee's full liability also
always covers damages that are directly or indirectly caused by the Lessee's
criminal actions, driving under the influence of alcohol or other intoxicating
substances, or any intentional or gross negligence in breaching the contract
terms. The Lessee is relieved of liability towards the Lessor, including the
deductible, if the Lessor receives full compensation for the damage from a third
party responsible for the damage or their insurance company.
5. Procedure in Case of Damage or Breakdown
The Lessee must immediately notify the Lessor of any defects or damage to
the car occurring during the rental period. Crimes against the car, traffic
accidents, and personal and animal injuries must also be immediately reported
to the police. In case of damage, the Lessee must always fill out a written
damage report for the Lessor. The Lessee is fully responsible for any damages
resulting from the failure to report as mentioned above. The Lessor is
responsible for technical defects in the car occurring during the rental period
that are not due to the Lessee's misuse and/or negligence.
Provided that the defect or fault is the responsibility of the Lessor and if
necessary for the continuation of the trip, the Lessee may have the car repaired
at the Lessor's expense up to a value of 75 euros. A receipt of the repair work
and payment must be provided to the Lessor.
6. Payment of Rent
Unless otherwise agreed, the Lessee pays the rent in advance to the Lessor's
designated account. By making the rental agreement, the Lessee accepts the
final invoice prepared in advance for the rental without personally signing it.
It is specifically noted that the Lessor has the right
charge the Lessee specified in the rental agreement, in addition to the agreed
rent, for additional charges including but not limited to the basic deductible,
fuel charges, rents and fees due to the extension of the rental period, delivery
and collection charges of the car, parking fines incurred during the rental
period, private parking enforcement charges, fines, tolls, congestion charges,
overload charges, and other similar fees along with administrative costs.
If the legal entity listed as the Lessee in the agreement is unwilling or unable to
pay the rent, the person who signed the agreement on behalf of the said
Lessee is personally responsible for the rent, as well as for any additional
charges related to the rental according to these terms.
7. The Lessor's Liability for Defects in the Car and Delays
If a technical defect or other fault occurs in the car during the rental period for
which the Lessee is not responsible according to the rental terms, the Lessee
may demand that the Lessor repair the fault or provide a corresponding
discount. If the Lessor is unable to deliver the rental car for the Lessee's use in
accordance with the terms of the rental agreement, the Lessee is entitled to
compensation for direct reasonable costs caused by the delay. However, the
Lessor's liability for compensation is limited to a maximum of the rent paid by
the Lessee.
8. Returning the Car at the End of the Agreed Rental Period
The Lessee must return the car with all its equipment to the agreed place at the
end of the rental period. The car must be returned without a separate
agreement by 12:00 PM. The agreed rental period ends when the car, along
with the keys, is returned to the possession of the Lessor. If the car is not
returned in this manner, and no extension of the rental period has been
verifiably agreed upon, the Lessor may report the matter to the police. A late
return fee of 30€ per beginning hour will be charged to the Lessee for the delay,
along with compensation for the Lessor for additional work and other financial
damages related to the delay. Unless otherwise agreed, the car must be
returned with a full tank, cleaned inside, and with the toilet and greywater tanks
emptied and one gas bottle full. The Lessee is obliged to compensate the
Lessor for the costs of cleaning the car's interior. The hourly rate for labor is
charged at 90€/hr. Additionally, a fee of 100€ for emptying the toilet and 50€ for
emptying the greywater tank will be charged. If the Lessee returns the car with
a less than full tank, the cost of the fuel to be filled will be charged, plus an
additional 50€ refueling fee. The Lessor is not responsible for any property left
in the car at the time of return.
9. Returning the Car Before the End of the Agreed Rental Period
Returning the car before the end of the agreed rental period does not entitle the
Lessee to any compensation. If an exceptional return time of the car is not
agreed upon before the start of the rental, the Lessor has the right to charge for
the reception of the car at 70€/hr.
10. Binding nature and termination of the agreement The reservation is mutually binding when the Renter has paid the agreed reservation fee. The Renter has 1 day to pay the reservation fee, which is 300 euros. The reservation fee is not refundable. If the reservation fee is delayed, the reservation is no longer binding on the Lessor. The full rental amount must be paid 14 days before the start of the rental.
There are no legal claims for reservation exchange or date changes. The
Lessor has the right to terminate the agreement immediately if it becomes
apparent that the Lessee is significantly breaching the contract terms or has
provided incorrect information. In this case, the Lessee is obliged to
immediately return the car with all its equipment to the agreed return location.
Either party may terminate the agreement if the car is stolen or if a fault occurs
in the car that is the responsibility of the Lessor and prevents the use of the car,
and the Lessor does not provide a replacement car within a reasonable time
from notification.
11. Disputes Regarding the Rental Agreement
Disputes relating to the rental agreement are primarily to be resolved through
negotiation. If a dispute is brought before a court, it will be resolved by the
district court closest to the Lessor's place of residence.